A growth mindset is the belief that abilities and intelligence can be developed through effort and practice rather than being fixed traits. It stands in contrast to a “fixed mindset”, where people believe their talents and skills are set in stone. Employees with growth mindsets are more willing to take risks, try new things, and pick themselves up after setbacks. They see challenges as opportunities to learn rather than threats to avoid.
I see the power of this mindset play out in my team everyday. When we get stuck on a problem, my team rolls up their sleeves to experiment with different solutions rather than throwing their hands up in frustration. Just yesterday, we realized we had installed a server rack backwards. Rather than cast blame or lament the mistake, the team grabbed tools and worked together to fix it, cracking jokes all the while.
We are far from perfect, but it’s this spirit of curiosity, grit, and good humor in the face of mistakes that enables breakthrough innovations to happen. I emphasize to my team that innovation is not efficient. It’s a winding path of trying things that don’t work to ultimately inch closer to what does. Progress happens through the compounding effect of small wins.
That’s why I believe it’s so important to create “safe spaces” where people feel psychologically secure to try things, fail, learn, and try again. Trust is the foundation. Every brainstorming session, training program, and post-project debrief is intentionally designed to celebrate lessons learned over perfect execution. Because there are no eureka moments without first paving the way with humble stumbles.
So in my experience, innovative cultures start with growth mindsets. Do we have more to learn on our quest to do things better? Absolutely. That journey of continuous improvement is lifelong. And while the destination may be elusive, the rewards come from embracing every twist and turn along the way.
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